Privacy Policy

Last updated: July 2026

1. Introduction

DevCastX ("we", "us", "our") provides software development, ERP, SEO and digital marketing services. This Privacy Policy explains what information we collect through our website, contact forms, demo requests and support channels (including WhatsApp), and how we use, store and protect it.

2. Information We Collect

We collect information you provide directly, including:

Contact details — name, phone number, email address and company name submitted via our contact, demo request or callback forms.
Message content — notes, project descriptions or support queries you share with us.
Client portal data — for onboarded clients, account and project information used to deliver services.
Technical data — basic analytics such as pages visited and browser type, used to improve the site.

3. How We Use Your Information

To respond to callback, demo and general inquiries submitted through our forms.
To provide, maintain and support the software systems we build for you.
To send appointment reminders, project updates or invoices related to services you've requested.
To improve our website, products and marketing based on aggregated, non-identifying trends.

4. WhatsApp & Quick Support Chat

Our website includes a WhatsApp click-to-chat button and a quick support widget. When you use either, the name, contact number and topic you provide are sent directly to our team via WhatsApp to start a conversation. We do not use this information for anything beyond responding to your inquiry.

5. Data Sharing

We do not sell your personal information. We may share limited data with trusted service providers strictly to operate our business (for example, hosting providers or payment processors), and only to the extent necessary for them to perform that function.

6. Data Retention

We retain contact and project information for as long as needed to provide services and meet legal or accounting obligations. You may request deletion of your data at any time by contacting us at the email below, subject to any records we're legally required to keep.

7. Your Rights

You can request access to, correction of, or deletion of the personal information we hold about you by emailing support@devcastx.com. We will respond within a reasonable timeframe.

8. Cookies & Analytics

Our website may use basic cookies or analytics tools to understand how visitors use the site. These do not collect sensitive personal information and are used solely to improve site performance and content.

9. Security

We apply reasonable technical and organizational measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

11. Contact Us

Questions about this policy can be sent to support@devcastx.com or through our contact page.